The Developer API for medical practices
A clinic or practice uses email for appointments and practice news, not for medical information. Keep diagnoses, test results and treatment details out of email, and use it to say when and where, with a link to your own patient system for the rest.
- Appointment details without clinical details
- Practice news for patients who opted in
- Addresses for reception and appointments
With the Developer API
Appointment confirmations from your booking system
- When and where, nothing more
Send the time, place and a link to your patient portal; keep the reason for the visit out of the email.
How it works - Reminders that move with the appointment
Schedule the reminder when the appointment is booked, and reschedule or cancel it if it changes.
How it works - Know a reminder didn't arrive
An `email.bounced` or `email.failed` webhook tells your system to contact the patient another way.
How it works
Also in your account
Where the other products fit
iResendly Marketing
Practice news for patients who asked for it
- Newsletters, not medical records. Send opening hours, new services and seasonal reminders. Don't put conditions, results or treatment in marketing email, and don't segment by them.
- Consent on every import. Imports need you to confirm everyone on the list agreed to hear from you, and every email carries an unsubscribe link.
- A reminder on a date you set. The custom date trigger can send a general check-up reminder, worded without anything about the patient's health.
iResendly Mail
Mailboxes for reception and staff, managed in one place
- reception@ and appointments@. Free aliases on the mailbox of whoever handles them.
- Control over every mailbox. Reset passwords, sign a mailbox out everywhere, or suspend it when someone leaves. Wrong passwords lock a mailbox for a while.
- Remote images hidden. Images in received mail stay hidden until someone chooses to show them, and mail with a virus is discarded.