Import contacts

1. 1
   Add your contacts

   Upload a .csv file or paste rows. Commas, semicolons and tabs are detected automatically.

2. 2
   Check and confirm

   Match your columns: Email (required), First name, Last name, Full name (split for you) and Phone. Company, job title and address columns are matched automatically. Tick other columns under Other columns to keep them as custom fields.

3. 3
   Confirm consent

   Tick the box confirming everyone on the list agreed to hear from you. Imports can't go ahead without it.

4. 4
   Done

   See how many contacts were new, updated, merged as duplicates or rejected, and download the rejected rows.

Which addresses are accepted#

To protect your sending reputation, addresses are checked strictly. An address is rejected when:

• The part before @ has characters other than lowercase letters, numbers and dots (for example a hyphen or underscore), or is mostly numbers.
• It's a role address such as info@, admin@, support@, sales@, hello@ or team@.
• It's from a disposable-email service, or its domain can't receive mail.
• Its domain isn't a major email provider (such as Gmail, Outlook, Yahoo or iCloud) or an institution (.edu, .ac.uk, .gov).

Limits#

• Your plan's contact limit applies to imports; when you reach it you'll see You've reached your contact limit with a link to View plans.
• Large files are sent in batches of 10,000 rows for you.