Create and manage mailboxes

Add people, set limits, reset passwords, suspend and delete.

Create a mailbox#

1
Open Mailboxes and choose New mailbox
2
Pick the domain and the address
Letters, numbers, dots, dashes and underscores.
3
Add a display name
The name people see on mail from this address.
4
Set the password
Generate a strong one (16 characters, shown once) or Set it myself: 8 to 128 characters with a lowercase and an uppercase letter, a number and a special character.
5
Adjust storage and sending limits if you like
Under Storage and sending limits.

Share the address and password with the person; they sign in to webmail. Each mailbox uses one seat on your plan.

Storage and sending#

	Trial	Paid plan
Storage per mailbox	1 GB	5 GB by default, up to 10 GB
Emails sent a day	50	500
Emails sent an hour	50	100

Storage can be 1, 2, 5 or 10 GB. You can lower the sending limits for a mailbox, but not raise them above the plan. Every recipient counts, and forwarded mail and auto-replies count too.

Note

When a mailbox is full it keeps receiving mail, but it can't send until there's space again. Delete old mail or give it more storage.

Managing a mailbox#

Open a mailbox to see its tabs: Profile, Mail delivery, Sign-in & security and Limits.

Action	What happens
Reset password	Sets a new password and signs the mailbox out everywhere. People can't reset their own password; you do it here.
Sign out everywhere	Ends every session for the mailbox.
Suspend	The person can't sign in or send, and new mail isn't delivered to the mailbox until you reactivate it.
Delete	Mail to the address stops at once and the messages are removed after 30 days. Deleting frees the seat but doesn't lower your bill; change your plan for that.

Note

You, the account owner, are the only admin. There are no extra admin roles.

Still stuck? Write to us and we'll reply by email.Contact us support@iresendly.com