Spam, viruses and blocked senders

• Every incoming message is checked for spam and viruses.
• Spam, and mail that fails the sender's DMARC policy with p=reject, goes to Spam.
• Mail with a virus is discarded and never delivered.

Report spam and Not spam#

Report spam blocks the sender (or their whole domain) for that mailbox. Not spam marks them as safe, so their mail reaches the Inbox.

Blocked senders#

Mail from a blocked sender or domain isn't delivered at all: it doesn't appear in Spam. Manage the lists in webmail Settings → Blocked & safe senders.